iQueue.ai
Clinicians reviewing patient data on screens in a hospital corridor

Healthcare and life sciences

The Care-Gap Team

The patient care gap sits between field medical and commercial, which the law keeps apart.

See a team workRead the price list

The problem

Nobody owns this problem, because it does not fit one department.

Field medical and commercial must be separated by law. Yet the patient care gap sits precisely between them.

Real-world data lives with third parties. No single function owns the outcome, and no system is allowed to see the whole picture.

  • Cross-functional: medical affairs, commercial, market access, compliance.
  • Requires interoperability with third-party data holders and CRM.
  • No single source of truth, and by design no single command structure.

Meet the team

Roles first. Named so you know who to ask, not to seem human.

Every member is a role with a defined scope of expertise, the data it reads, the decisions it owns and the point at which it must hand off. The name is only an identifier for that role instance.

Names are ours to start with. You can rename any member. Names editable

Sub-teams

A team is not flat. It has units, and units have squads.

Like a football team: an offense, a defense, a coaching staff, a scouting operation and a front office — and inside each, specialist squads. Pick a unit, then open a squad to see what it enacts and who is in it.

Care-gap work sits between medical and commercial. Five units keep both honest, with evidence on defense and field execution on offense.

Coaching staff · 2 squads

The plan every squad answers to, and the orchestrator that sequences them.

A resume, not a feature list

What one member is actually accountable for.

Medical/Commercial Lane Warden

Vivian Cole

Responsibilities

  • Decides what may cross between medical and commercial, and in what form.
  • Distills field medical signal into a commercially permissible statement, or blocks it.
  • Maintains the crossing rules with legal and compliance.

Decides alone

  • Blocking a crossing.
  • The form of a permitted crossing (aggregate, de-identified, cohort-level).
  • Whether a request needs legal review.

Escalates to a human

  • Any first-of-kind crossing pattern.
  • Requests that touch individual prescriber attribution.
  • Disagreement between medical and commercial leadership.

Measured on

  • Zero impermissible crossings.
  • Time to a decision on a crossing request.
  • Audit findings — target none.

Works with

Care-Gap Analyst · Field Insight Liaison · Evidence Curator · Compliance Recorder

Watch the team work

Signal to recorded decision.

  1. 01

    Signal

    A field medical conversation surfaces an under-treated cohort in three regions.

  2. 02

    Team forms

    Care-Gap Analyst, Lane Warden, Evidence Curator and Compliance Recorder assemble around the signal.

  3. 03

    Work

    Care-Gap Analyst builds look-alike physician segments from permissible features only.

  4. 04

    Governance

    Medical/Commercial Lane Warden decides what may cross to commercial and in what form. Evidence Curator assembles supporting real-world evidence under retrieval rules.

  5. 05

    Decision recorded

    Compliance Recorder logs the crossing, its rationale, its approver and its outcome.

Capabilities

What the team does, week after week.

  • Care-gap detection at cohort level with governed features.
  • Physician segmentation and look-alike modeling.
  • Field feedback structured into durable team memory.
  • Governed real-world-data retrieval with provenance.
  • Complete audit trail of every crossing decision.
  • Clinical-trial support as an extension: site feasibility, enrollment signals, protocol deviation watch.

Price list

Fixed price per job. Guaranteed result.

Prices are shown as units. Figures are set on your signed price list. Price placeholder

  • Care-gap cohort analysis

    Care-Gap Analyst

    Cohort set with evidence and confidence, reviewed by medical.

    TBD per brand / cycle

  • Crossing review

    Medical/Commercial Lane Warden

    Permissible form or documented block, within stated hours.

    TBD per request

  • Evidence pack

    Evidence Curator

    Sourced, permissioned evidence pack with provenance.

    TBD per question

  • Field feedback synthesis

    Field Insight Liaison

    Structured findings routed to the right function.

    TBD per region / month

  • Site feasibility screen

    Trial extension crew

    Ranked site list with enrollment expectation.

    TBD per protocol

The guarantee

Everyone logs agent actions. We keep the books. Logs can't set a guaranteed price — books can.

Every competitor asks you to trust a demo. We ask you to read a contract.

Every digital worker is bonded

Each member of each team carries a bond. The team is accountable for the work, not just for the effort.

Fixed price, guaranteed result

Every job sits on a price list with a stated result. No seats. No token meters. If a job fails, we pay.

We keep the books

For every job we have ever run we hold what it cost, which model ran it, and whether it worked — pooled across thousands of organizations.

Read the price list

Hire the team. Keep the plan alive.

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