About
Your business moves in real time. Now it can run that way.
We build software that senses what's changing, decides what to do, and acts on it — with judgment you can trust and a clear record of every move.
The belief
Every organization is a living thing.
Markets shift. Customers change their minds. Conditions move by the hour.
But most organizations still decide in cycles and act in queues — answering last quarter's question with last quarter's information. By the time a plan is approved, the moment it was built for has already passed.
We started this company on a simple conviction: an organization should be able to move at the speed of its own reality. Not react late. Not guess. But sense what's happening, decide what matters, and act on it — continuously, and with confidence.
That belief is the reason everything we build works the way it does.
The way we work
Trust isn't something we add later. It's how we build.
Most software tries to become trustworthy after the fact — a set of rules bolted on around the edges, hoping nothing slips through. We do the opposite. Accountability is built into the way everything works, from the very first step. That one choice changes everything that follows.
Nothing happens without a check.
Every action passes an approval point before it reaches the outside world — automatically, every time.
Trust is earned, not assumed.
Each new capability has to prove itself on its own track record before it's ever allowed to act on its own.
You stay in control.
A person is always accountable, can always see what happened and why, and can always step in.
The right effort for the job.
Simple work is handled simply; hard problems get more firepower. You never pay for more than the task actually needs.
You pay for results, not activity.
The price is tied to outcomes that meet your standard — not to how much work happened behind the scenes.
It gets better the longer it runs.
The system learns from its own decisions and sharpens its judgment over time, instead of standing still the day it launches.
What we do
A team that works the way you do — only it never stops.
Think of it as a tireless team built right into your operation. It watches what's happening across your business, works out what deserves attention, builds a plan, and carries it out — checking in with your people on anything that matters. It doesn't hand you one more dashboard to read. It does the work, shows its reasoning, and proves the result.
One approach, many jobs.
The same way of working adapts to wildly different work — helping a sales team reach the right customers, keeping shelves stocked and fairly priced, guiding students toward college, helping a community care for its members. Point it at your world, and it goes to work.
Built for the stakes that matter.
Because trust and accountability are part of how it's made — not an afterthought — it's ready for the places where mistakes are expensive and oversight is not optional.
People
Leadership.
Eric Hillerbrand
Founder
Eric has spent two decades building systems that have to be right when the stakes are high — from trading floors to operating rooms. He founded iQueue.ai on a simple bet: that software could finally work the way a great team does, with named roles, real authority, and a record of every decision. He still reads every escalation by hand.
Mike Blyth
Founder
Mike has spent his career on the operating side of hard businesses — supply chains, retail networks, and health systems where a late decision costs real money. He builds the commercial frame around the work: units, guarantees, and books that a CFO can audit. His rule is simple — if we cannot price the outcome, we do not sell it.
John Dybdal
Founder
John has spent two decades shipping systems that run unattended and still hold up under audit. He owns how the teams are built: the approval points, the escalation paths, and the memory that makes the second month smarter than the first. He is the reason nothing reaches the outside world without a check.
Advisors
Veteran operators shape every team.
Each team is designed with people who have run the job: a category director, a contact center operations leader, a field medical lead, a plant and purchasing manager, a rector. They write the roles, set the authority lines, and grade the output before a customer sees it.
Jeff Martin
Advisor
Jeff spent two decades running category and retail operations for national chains, where the difference between a good plan and a live shelf was measured in margin, not meetings. He advises the retail and CPG teams on how the units of work map to a buyer's calendar and a store's reality. He insists that every recommendation a team ships would survive a Monday-morning review with a category VP.
Jon Abel
Advisor
Jon has built and operated contact centers and field-service networks where the work never stops and the cost of a wrong escalation is measured in churn. He advises the service and support teams on queueing, authority thresholds, and the line where a machine must hand back to a person. His standard is plain: if the team cannot explain a decision to the agent who picks it up next, it is not done.
Customers
Who we work with.
The guarantee
Everyone logs agent actions. We keep the books. Logs can't set a guaranteed price — books can.
Every competitor asks you to trust a demo. We ask you to read a contract.
Every digital worker is bonded
Each member of each team carries a bond. The team is accountable for the work, not just for the effort.
Fixed price, guaranteed result
Every job sits on a price list with a stated result. No seats. No token meters. If a job fails, we pay.
We keep the books
For every job we have ever run we hold what it cost, which model ran it, and whether it worked — pooled across thousands of organizations.
See what it could do inside your business.
Tell us the problem you'd hand to a team that never sleeps — and we'll show you how quickly it can start solving it.